What to do if Laptop Plugged In, But Not Charging: Solved

How to Handle if Your Laptop is Plugged In But Not Charging?

Are you also encountering the same issue that your Laptop is Plugged In But Not Charging? This might be a quite common scenario wherein you are doing some important task on your laptop and suddenly it indicates that batter is going to die. You immediately rush to fetch your charger and want to put it on charging to save your important work unless it may go off and you might end up losing your unsaved work. You may find peace when you finally plugged in its charger, but somehow, that is not your lucky day. It happened sometimes that you plug in an AC adapter and you get nothing.

Neither you see glowing light on your screen, no brightened display nor do you see the “battery charging” icon on the bottom right-hand side corner of your screen. This might be quite an annoying situation especially when you are in the middle of something important.

There are multiple ways by which you can take good care of your battery, however, excluding the wall socket and your computer, there may be many other contributing factors that could go wrong. There may be certain fixes that can be managed on your own without much hassle while others may require a visit to a repair shop.

Here is a guide for your reference that will help in an emergency and will help to find the exact cause behind the problem to save your time and money. Here are the steps provided below to resolve the issue without any external help.

Check your Connection

Always ensure that your laptop should be plugged in. Sometimes loose connections may end up not starting your device. Ultimately, it is the power source that will help the laptop to start.

battery light

None of the software tweaks or hardware repair can turn on a disconnected laptop magically power on. Hence, always double sure of checking the AC outlet and laptop plugs before proceeding further with anything else. Also, check for the AC adapter brick and make sure that any removable cords, must be properly inserted. The battery should be properly fitted in its compartment. The battery and laptop contact points should be working fine.

You can also try changing the wall socket. Simply, use another electrical wall outlet to plug in your laptop. The only purpose is to make sure that it should not the user error that leads to the problem. There is a genuine problem while powering up the laptop. We just need to figure out where the actual problem lies. Hence, we need to begin with the easiest step.

Lose the Battery

Before taking out the batter, check the warranty of your system. If your system is under warranty then removing the battery may lead to losing benefits given under warranty. Hence, we will not recommend losing batter for an under-warranty laptop. Else, if your laptop comes with a removable battery, please take that out carefully. Simultaneously, hold the power button for 15 seconds to drain any residual power from the device. Now, with the battery removed, plug-in power cable and switch on the laptop.

laptop bottom panel

if you see the laptop working fine, then it indicates that the power adapter and laptop are working normally. The actual problem is with the battery of the laptop. It is also recommended to take out the battery once and then insert the same again as a loose battery may also cause these kinds of issues.

If you are unable to see a visible battery compartment in your laptop on the bottom. Then, either you need to open it up by yourself or you need to see a repair shop to get your battery checked. You can also take Expert Help by contacting them.

Ensure Using the Correct USB-C Port

usb-c port

USB-C port is a well-known cross-platform standard for connecting peripherals, transferring data, and charging your battery.  The new standard allows for thinner devices, but might also cause some confusion. Some manufacturers have opted to make certain USB-C ports data-only, so they won’t charge your device.

In certain devices, there are two USB-C ports separately given for charging and data transfer. It may sound silly but remember to check whether you are connected to the correct USB-C port. Normally, an icon is there symbolizing that it is there for charging your device.

Check power of your charger

It is important to check whether you charger is sufficient enough of charging your laptop. Just because it is a power adapter doe snot mean that it will surely charge your device without any problem. These laptop charger that charge over USB-C port come with these kind of default wherein they can get technically plug in in any USB-PD charger, however, they are having too less wattage to charge sufficiently.

usb-c cable

Hence, it becomes prime responsibility to look for wattage of charger that came along with your laptop. A charge with lower wattage might keep battery draining while you working. It will not give enough supply or power to charge your system effectively. If it does charging, then the speed of charging will be less than average. Hence, if you have opted to buy a third-party charger, always look for a charger certified by USB-IF. Moreover, it is recommended always to use official charger that came along when you purchased a laptop i.e., manufacturer original charger. Charger with less price may sound attractive but neither they will serve you power and can prove dangerous as well.

If you come across any Breaks, Burnouts and Shorts

Sometimes any bending and flexing in power cord may result into breaks. These breaks may hamper continuous power supply to reach to laptop and can result a no charging laptop. These breaks my result due to chewing of any pet or a child at home, wire get stuck under feet or furniture causing damage, or caught in a vacuum cleaner.

broken usb cable

Carefully monitor the power cable. if it is discolored, broken, burnt from somewhere, then you know hat to do next. It is time to replace the power connector. Contact the manufacturer of your device and get it replaced if under warranty or purchase a new one from them.

Check your connector

Sometimes foreign particles such as dust, small paper or hairs may stop a fairly solid connection between connector. If you see any of those mentioned, simply remove them using a tooth pick and try establishing a strong connection between them.

power cable connector

Rarely, you may find the jack wobbly, or loose or broken. Under this scenario, you should go to a repair shop and get it repaired as it indicates that power jack has been broken inside the chassis. If you are comfortable enough doing this at home, you can do that as well.

Monitor Settings in Windows or macOS

charging settings

If you are using Windows 10, go to Start menu and look for “Power & Sleep Settings” then choose Additional Power Settings. Press Change Plan Settings and carefully observe if all of them are set appropriately. Have a look on any incorrect settings for the battery, display and sleep options. For instance, if you have set the computer to shut down when  you have low battery or you have selected the low battery at too high percentage.

mac power settings

If you are using a MacBook, open System Preferences and then click Energy Saver, check your preferences. Mac settings are normally adjusted with a drop off button to give maximum rest to computer when not being used by someone. if you see quite short span selected, then actual cause behind the main problem is settings not the battery.

Don’t forget to check these settings for both battery power and wall power. You may want to revert back to the default settings to see if a change in settings is causing the problem.

Always Keep your Drivers Updated


manage device drivers

Search for Device Manager on Search Menu. Under the Batteries tab you will see a few listed items, normally one for the charger and one listed as Microsoft ACPI Compliant Control Method Battery, Simply right click on each item and choose Update Driver. After updating all of the drivers successfully, restart the system once again and plug it on. If still issue persists, then try downloading latest drivers from the manufacturer’s website.

If you are a Mac user, you might need to try resetting the System Management Controller (SMC). if you have a laptop whose battery is easy to remove, then it is as simple as shutting down a device,  take off the battery and remove any power source and then fire up the laptop.

In case you using new Mac with sealed batteries into chassis, power off the computer leaving adapter connected. With power off, press and hold power button while pressing Shift+Control+Option located on the left-hand side of the keyboard.

Go to a Repair Shop; It is technical

pc components

Now, once you have tried all of the possible options and looked for related solutions. You have checked batteries, power source, cable, settings, drivers and so on, and nothing worked. This simply indicate that it is time to Contact an Expert for help. The actual problem lies somewhere inside the device itself. Internal problems do require specialists to treat them and fix accordingly. There may be multiple internal parts that might be actual cause behind the problem. Few of possible reasons may be a corrupted motherboard, damaged charging circuit,  malfunctioning battery sensors.

Problem also may be model specific. You can share confidently about the above troubleshooting steps that you have already tried. A specialist will also guide with you common software and hardware glitches being faced by specific device. Always contact your manufacturer first to know more about repair options that can be covered under warranty. We hope you like it. Please share your valuable feedback through your comments below. Happy fixing!


What to do if Laptop Plugged In, But Not Charging: Solved

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